3 docs tagged with "onboarding"

The FRUX (first-run user experience) notifications series is a 28-day notification series that introduces users to various parts of the Handshake app (e.g. Feed, People search, Profile).

Handshake tips notifications that help students get the most out of the platform. Delivered as in-app notifications.

Reminds students who stall during onboarding to come back and finish. A user is considered stalled when they have remained on the same onboarding step for 24 hours or longer without completing it. A first reminder sends at 24h, and a single follow-up sends if they are still stalled 7 days later. If the user completes the step before the reminder sends, the send is suppressed.